999cv Terms and Conditions — Please read before use

These Terms and Conditions ("Terms") govern the 999cv platform and website 999cv.proApplies to 999cv, an online gaming and Sports Betting platform operating in Bangladesh that provides entertainment gaming services to its users. These Terms and Conditions constitute a legally binding agreement between 999cv and its users.

999cv reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes take effect immediately upon publication on the website. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. We recommend visiting this page regularly to stay up to date.

These Terms and Conditions were originally written in Bengali, though an English version is also available. In the event of any interpretive conflict, the Bengali version shall be considered authoritative.

To play on 999cv, you must first create a personal account. You are required to provide accurate and complete information during registration. 999cv reserves the right to close any account opened with false or incorrect details.

Account Rules:

• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• You must use your own real name, mobile number, and email address when creating an account.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• Accounts may not be transferred, sold, or lent to any other person.
• Any unusual activity detected on your account must be reported to 999cv Support immediately.
• Withdrawal access may be restricted if KYC (Know Your Customer) verification has not been completed.

After registration, 999cv may request identity verification documents at any time. A National ID (NID), passport, or driving license will be accepted. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

Users must be 18 years of age or older to use the 999cv platform. Minors are not eligible to use this platform, and creating an account as a minor is strictly prohibited.

At the time of registration, you may be required to submit a National ID or birth certificate for age verification. 999cv reserves the right to request additional documents for age verification at any time.

Eligibility Requirements:

• Users must be legally eligible to participate in online gaming in their jurisdiction.
• Registration is not permitted if you are currently subject to any betting restriction or self-exclusion.
• 999cv employees and their immediate family members are not permitted to place bets on the platform.

Deposits on 999cv can be made via Bkash, Nagad, and direct bank transfer. The minimum deposit amount is BDT 500. There are no additional charges on deposits — the full amount you deposit is credited to your account.

Important Payment Information:

• You must use a payment method registered in your own name only.
• Deposits from third-party accounts or unrecognized sources are not accepted.
• In the event of suspicious payment transactions, 999cv reserves the right to investigate and freeze the relevant funds.
• Deposits are generally instant, though bank transfers may take 1–3 business days.
• In the case of a failed deposit, the payment provider's own terms and conditions will apply.

999cv does not accept cryptocurrency or any payment method outside its approved channels. Should any unusual or suspicious payment be detected, 999cv reserves the right to report it to the relevant law enforcement authorities.

A fully verified account (KYC completed) is required to withdraw winnings from 999cv. The minimum withdrawal amount is BDT 500 and the maximum is BDT 500,000 per transaction. Withdrawal requests are typically processed within 15 to 30 minutes.

Withdrawal Terms:

• Withdrawals can only be made via the same method used for the original deposit (where applicable).
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be placed on hold for up to 72 hours in cases of suspicious activity.
• Bank transfers may take 1–3 business days to process.
• No withdrawal fees — 999cv does not deduct any charges on withdrawals.
• No new withdrawal request may be submitted while an existing request is still being processed.

999cv offers welcome bonuses, reload bonuses, cashback, and special promotions from time to time. Each bonus carries its own terms and conditions, which are detailed on the promotions page.

General Bonus Terms:

• Each promotion applies to one person, one household, one device, or one IP address only.
• Withdrawing while a bonus is active will result in the bonus being forfeited.
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.
• 999cv reserves the right to modify or cancel any bonus offer at any time.
• A portion of winnings from bonus funds will be counted toward the wagering requirement.

To view detailed bonus terms, Promotions Page Visit us. For any bonus-related queries, contact our 24/7 support team.

Certain key rules apply when placing bets on 999cv. Once a bet is confirmed, it cannot be changed or cancelled (a cash-out option may be available in select cases).

Important Betting Rules:

• Bets may only be placed using available account balance; betting on credit or borrowed funds is not permitted.
• Participating in match fixing or any form of corrupt play is strictly prohibited.
• If incorrect odds are displayed due to a technical error, the affected bets will be considered void.
• The maximum bet limit set by 999cv must not be exceeded.
• Odds may change during live betting; the odds at the time the bet is confirmed will apply.
• If an event is cancelled, the bet will be refunded.

Detailed rules for Sports Betting, slots, and Live Casino are available on their respective section pages.

999cv is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and subject to disciplinary action:

• Creating or operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Placing bets using bots, automated software, or artificial intelligence.
• Unauthorized access to another user's account.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Claiming bonuses using false or fraudulent information.
• Match fixing or participation in any other form of corrupt play.
• Harassing, threatening, or behaving offensively toward other users.

You may voluntarily close your 999cv account at any time. Please withdraw any remaining balance before closing your account. A Self-Exclusion option is also available as part of our responsible gaming commitment.

Reasons 999cv may close an account:

• Violation of these Terms and Conditions.
• Registering with false or misleading information.
• Failure to pass age verification or if the user is found to be underage.
• If suspicious financial activity is detected.
• Account has been inactive for an extended period (over 12 months).
• By order of a court or regulatory authority.

If your account is suspended, please contact 999cv Support. Any eligible balance will be returned after investigation — however, it may be forfeited in cases of rule violations.

999cv is committed to ensuring the highest reliability of its platform. However, 999cv shall not be held liable in the following circumstances:

• Where a bet is lost due to an internet connection failure.
• Losses caused by issues with the user's own device or software.
• Service disruptions caused by natural disasters, war, or other force majeure events.
• Where delays occur due to issues with third-party payment systems.
• Losses resulting from sharing account credentials with another party.

Any disputes or complaints will first be addressed through discussion with 999cv support. In the event of a legal dispute, the laws of Bangladesh shall apply.