999cv Privacy Policy — Your data is our responsibility

999cv (999cv.pro) a trusted online gaming and Sports Betting platform in Bangladesh. Protecting the personal information you share with us while using our services is our foremost responsibility.

This Privacy Policy explains what types of information are collected on the 999cv platform, how that information is used, who it may be shared with, and what rights you have over your data. 999cv never sells your personal information to third parties without your consent.

This Policy applies to 999cv's website, mobile app, and other digital services. If you do not agree with this Policy, please refrain from using our platform. For any questions, contact our 24/7 support team.

To deliver safe and reliable services on 999cv, the following types of information may be collected:

Identity Verification (KYC) Information:

• A scanned copy of your National ID (NID) or passport.
• Selfie or live photo for identity verification.
• Bank statement or bKash/Nagad account proof.
• Proof of address document (if required).

999cv collects your information through several methods. The key methods are described below:

Direct Collection:

• Information you provide at the time of registration.
• When updating your profile or submitting KYC documents.
• When you contact our support team.
• When you participate in a survey or feedback form.

Automatic Collection:

• Through cookies and web beacon technology.
• Log data from your browser and device.
• Your gaming and betting activity on the platform.
• Transaction records and history.

From Third Parties:

• Transaction confirmation data from payment providers (bKash, Nagad, bank).
• Information received from identity verification service providers.
• Alert information received from fraud prevention agencies.

999cv uses your information solely for legitimate and specified purposes. Your data is never used for unnecessary or unauthorized activities.

• Account & Identity Verification: To ensure secure login and a smooth KYC process.
• Service Delivery: To operate gaming, betting, deposit, and withdrawal services.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your questions and issues.
• Legal Obligations: To meet the requirements of regulatory bodies and applicable laws.
• Service Improvement: To improve your experience on the platform.
• Promotions (with your consent): To notify you about bonuses and promotions.
• Responsible Gaming: For monitoring and support related to excessive gaming risks.

The core principle of 999cv's Privacy Policy is that your data will never leave without your permission. However, for operational purposes, information may be shared in the following limited circumstances:

• Payment Provider: For payment processing with bKash, Nagad, and bank transfers only.
• KYC Service Provider: With approved service providers for identity verification.
• Legal Authorities: To comply with court orders or government directives.
• Fraud Prevention Agency: To maintain and protect platform security.
• Technology Service Partners: For hosting, security, and analytics — under strict confidentiality agreements.

In all such cases, third parties operate under strict confidentiality agreements and may only use your information for the specified purpose. 999cv ensures that third parties cannot use your data for their own benefit or any other purpose.

999cv uses cookies and similar tracking technologies across its website and app. These technologies help enhance your browsing experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand platform usage — you can turn this off.
• Marketing Cookies: To show relevant promotions — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work correctly.

999cv applies industry-standard security measures to protect your personal information. Our security framework is continuously updated and monitored.

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protection against cyberattacks.
• Regular Security Audits: By third-party security specialists.
• Data Center Security: Protected at both physical and digital levels.
• Staff Training: All staff receive regular training on data privacy and confidentiality.
• Data Retention Policy: Data is never kept longer than necessary and is securely deleted after the designated retention period.

999cv believes every user has full rights over their own data. You may exercise the following rights at any time:

• Right to Access Information: You can request to know what information 999cv holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.
• Data Portability: You can request an export of your information in a structured format.

To exercise these rights, please contact our support team. We aim to respond within 30 days. Note that certain information may be required to be retained due to legal or regulatory obligations.

999cv is a platform strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory during registration.
• If an account is suspected to belong to a minor, it will be suspended immediately.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• If parents have concerns, they can contact our support team — we will act promptly.

999cv may update this Privacy Policy from time to time. Changes may occur due to regulatory updates, the introduction of new services, or technological improvements.

• You will be notified of significant changes via email or platform notification in advance.
• The effective date of any changes will be clearly stated at the top of the page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Archived copies of previous policies are available upon request.

If you have any questions about changes to our policy, please reach out to our support team. We are committed to operating with full transparency.

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. The 999cv support team is available 24 hours a day, 7 days a week.